WD Code Activation

Question

Hi community. I hope to get help from admins about my issue. A couple of months ago I bought a Western Digital SSD and it had Dropbox activational code. Now I want to redeem it and it says that I had a professional subscription before and it's impossible to activate it again. The subscription I had before was a "free trial" and seems that's the problem I can't activate the new one (the code). How can you help me?

Jay · Answer

Yes, the offer is currently only available for brand new Dropbox accounts, and not for pre-existing accounts, so it wouldn't be possible to add it to your current account.

Khachatur · Answer

I want to do it on my main account where I had only free trial subscription, it's not really new, it might be a year old account

Jay · Answer

Thanks for the image, it looks like this offer is primarily for brand new Dropbox accounts, and existing accounts would have limitations.

Are you trying to activate this code on a new account?