I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
For the record the promised extra Gig was finally credited to my account.
Hi @Tim Seabrook, thanks for posting here today!
Would it be okay for me to reach out internally by sending you an email, in order for us to have a closer look into this?
Keep me posted, and we'll take it from there!
Yes, that's fine. Anything to get a resolution.
Hi @Tim Seabrook, I just sent you an email.
I'll see you there!
@Megan Thanks for sending the email. I have responded to confirm identity as requested.
I'd like to advise that after logging into Dropbox this afternoon, there was a floating message confirming the additional 1GB of storage with the option to accept now or later.
I have accepted and the extra storage is now available.
Thank you for resolving this quickly.
Amazing news Tim!
Thanks for letting us know, and don't forget to give us a shout if anything else comes up. Cheers! 😎
I've added the Dropbox Passwords extension to my Chrome browser, still don't see my Dropbox storage increased from my base storage.
Clicking on [Claim] pop-up doesn't take me to any page to claim it.
Please help!
Sorry to hear about this, @FairyBlueBird.
Can we send you an email, to check it out?
Hello Team.
I received this offer and I have installed the App but I have not received the 1TB from the offer.
Could you please help?
Thanks.
Roberto.
Hi @robertojhd, thanks for posting here!
Can I send you an email, in order for us to have a closer look into this, please?
Keep me posted!
Hello.
Yes, sure. Please send me the email.
I just sent you an email @robertojhd
I'll see you there, cheers!
>Can we send you an email, to check it out?
Yes, please. Send me an email. Thanks, Hannah.
Hi @FairyBlueBird, I just reached out via email.
Hello there. Have the same problem: the promised extra Gig was not added to my account after installing Dropbox Passwords a few days ago ((.
Hi @anzhelev, thanks for posting here!
Check your emails, since I reach out there, in order for us to have a closer look.
Thanks a bunch!
it was a pop up I had on my dropbox home page, offering 1tb for installing passwords.I since have and have had nothing back in my account, please advise how to claim this offer?
Hey @mattjames! Is it OK if I log a ticket for you instead, so that we can look into the 1GB Passwords promotion?
If yes, I can message you to this email address.
I also got an offer of 1 GB extra storage if I installed Dropbox Passwords. Installed but no extra storage too.
Hey @dennisk1, thanks for bringing this to our attention.
May we reach out via email to have a further look internally?
Hi Walter. Yes you may reach out to me via email. Thank you.
Hi @dennisk1, I just sent you an email, I'll see you there!
I also got an offer of 1 GB extra storage if I installed Dropbox Passwords. Installed a couple of weeks ago but no extra storage too.
Hey @ghostaki, sorry to hear about this.
Hi @Walter, sure!
Thanks for the cooperation @ghostaki - you've got
Hi! When setting up my new phone i got an in-app message of the dropbox app to gain 1GB extra storage with setting up passwords. i did so, connected other devices, but no extra storage. could somebody help me, please?
Hey @duesselandy - sorry to hear about this.
Would it be OK if I reached out via email to investigate further?
Hi Walter, sure! 🙂👍
Thanks a bunch @duesselandy - you've got
I got an offer of 1 GB extra storage as well if I installed Dropbox Passwords extension but although I installed I did not receive extra storage.