Don't see the settings option in the Dropbox app on Android tablet

Question

I no longer have the three horizontal lines next to "Personal" in Files (so no access to settings) and the left region, where I used to be able to switch between linked accounts, is completely blank. I have unlinked and linked, uninstalled and re-installed, and rebooting time and time again. Any suggestions? I have included a screenshot, with the file names somewhat erased.

Megan · Answer

Hi guys, I hope you're doing well!

We have a fix on the way in our upcoming mobile versions, so hold tight!

In the meantime, and as a workaround, to show the side menu you can try rotating the screen by using the auto rotation on your tablet. Can you give it a go?

Thanks a bunch!

susannadf · Answer

I have the same problem on my work tablet, also Samsung, but a few years old.

susannadf · Answer

Thank you very much for looking at this. I reinstalled the app yesterday- does that automatically install the latest version, updates and all? The problem began at the start of August. Best wishes, Susanna