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live photo upload from ios, download speed, slideshow desktop option

Dear Dropbox,

I've emailed some ideas, beginning with my most important feature idea to my least.

Hello, I feel it an important feature to begin supporting "live" photo uploads from phone. I understand that once I upload a photo from my iphone to Dropbox, the "live" photo does not save as "live", but instead as a still shot. With the rise of Reels, TikToks and social media videography expansion, customers will go with the one that they can retain the "live" aspect to.

Another area to improve is the speed at which it takes to view an album on Dropbox. It definitely takes a long time to upload photos to Dropbox, which I can handle if I do right before bed. But when I want to view a photo it is usually a spontaneous spur of moment situation and if I'm not able to view it and have to wait or trouble shoot, I am obviously going to be let down. Its the bare minimum for the service I paid for, to be able to view the photo or video in a timely manner.

Lastly, a feature that I would love would be to have a "slideshow" "shuffle" option. Something that I could play on my desktop computer or television that I could have just up shuffling through my over 20 years worth of photos that I have on Dropbox. If I had this running in the background throughout my day it would be a fun way to view the thousands of photos that I will probably never realistically take the time to shuffle through on my own.

On that note, a "memories" notification like how Apple does with photos that were taken "on this day" several years ago that pop up on a device would be a fun feature for Dropbox to include.

Thanks for listening,

Ashley

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Walter

Hi there @wazzuchick, thanks for taking the time to share your thoughts with us.

Your feedback has been logged in our system - please let us know if you have anything else to add.

When it comes to live photos, you can have a look at this idea and upvote it to show your interest as well.

As for the issue with scrolling your albums (folders with photos) and viewing your photos, could you provide some additional information? For example, are you using the mobile app, the website or the Dropbox folder on your computer to do this?

As for your slideshow/shuffle suggestion, there might be a 3rd party app or integration that could help by accessing your files in your local Dropbox folder on your computer.

The last idea sounds good, so feel free to post it separately in the ideas section so that other users can find and upvote it too.

Keep us posted!

PS: For some tips on how to post an idea, you can have a look here.

wazzuchick

Thank you Walter, I did all as you suggested on the votes and ideas. As for your question, the slow viewing speed is noticeable on my mobile app. desktop app is quicker and Im not sure what you mean about dropbox album on my computer?

Ashley

Jay

Hi @wazzuchick, on your mobile device, are you connected to a stable WiFi connection, or using cellular data?

Regarding the Dropbox album, my colleague was asking if you experience the same issue scrolling through your images when viewing the files on your machine, if you have the Dropbox desktop application installed, or the website.

wazzuchick

The download speed is much faster on the Desktop than Iphone.

Separate question: sometimes I am looking for an album but its not in the list of alphabetized albums when I'm scrolling. So then I search for the album in the search bar and I'm able to find it. But why wasn't it showing up in the alphabetized list on the left of my screen?

Jay

It's likely that the connection to the desktop is better than that on the phone itself.

Regarding the albums, are you referring to the folder names? Could you attach a screenshot showing what you're describing?

wazzuchick

Hi yes, see on the left where it has all my folders listed. I search "cali vibes" and the folder is there in the search, but its not listed in the alphabetical list on the left. Im trying to see if it is somehow a folder saved inside a folder but I cannot identify where it even is. This has happened several times for various folders I create on my phone and cant find them in the list later unless I search

Walter

It seems that this folder might be nested in another folder @wazzuchick

Could you navigate the folder itself from your search and check its whole file-path from there? In that way, you should be able to tell its exact location as well.

wazzuchick

Thank you Walter. That is another question as I have tried to determine how to find the exact location when I search the album. How do I navigate the folder itself from search and check its whole file-path from there?

Thanks!

Ashley

Walter

You could try clicking on the search result and once you're inside the folder, the file path should be shown on the top of your screen under the search bar.

Let me know if you need any further assistance, Ashley.

wazzuchick

I took another screenshot of another album that doesnt show up in file list unless I search it. And the search bar above doesnt really give me any insight. I'm wondering if there is a type of glitch since several albums I have this problem with.

Hannah

Hey @wazzuchick, sorry to jump in!

If you take a look right above the blue 'upload' button, you'll see the entire path of this folder.

So it looks like it's a subfolder within a subfolder, within a subfolder, so that's why it's not appearing in the options on the left.

I hope this helps!

wazzuchick

Hi Hannah! I appreciate your reply! Why, though, doesn't "Childhood videos" show up under "all files" list on the left hand side of the screenshot I sent? It's an alphabetized list, but not there. I was trying to find it that way and thought I lost the folder but when I search "childhood videos" I find the folder. But I'm not sure just where it is actually located. The title "Home videos" is not in the alphabetized list either. This happens for many of my folders lately. Thanks!

Ashley

Nancy

Hey Ashley! I hope you’re doing well.

Is there any chance at all you may be having more than 250 top-tier folders here?

From what I could find, there’s a limit at the moment to how many folders can be shown in the sidebar, so I’d like to make sure this isn’t the case.

wazzuchick

That’s interesting because when I clicked that link in your message I saw more folders listed in the alphabetical list than when I look at it from a desktop. I may have over 250 folders. They are accessible so long as I remember what I titled them

Jay

Could you clarify what you mean when you 'look at it from a desktop'?

Are you not already on your desktop machine when using this browser to view your files?

wazzuchick

I checked the email from Nancy on my phone and she said click "here" and my alphabetized list showed files that are not on the alphabetized list on my desktop

Jay

It should have opened the Dropbox site, which would be the same page you were on previously. If it's showing more files now, this could mean that it refreshed the page.