I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
For the record the promised extra Gig was finally credited to my account.
Hey @innoway, sorry to jump in, but I just followed up via email, so please have a look at your inbox and we'll take it from there.
Thanks!
I received a pop-up notification for 1GB of extra storage for installing Dropbox passwords. I installed the app, signed in and saved some passwords. However, I never got the 1GB of storage.
Hey there, @jonathanbt, thanks for posting here today!
Can I send you an email, in order for us to have a closer look into this?
Keep me posted, and we'll take it from there!
Sure
I just sent you an email @jonathanbt!
I'll see you there, cheers!
Hi, I had a pop-up notification on dropbox website and I create a dropbox password account, even saved same login password. After almost 48 hours, I still did not receive the 1 GB extra storage.
Can you help me with this issus? Thank you.
Hey @darkzack, thanks for letting us know about this.
Can we send you an email, to investigate further?
No worries, @darkzack, I just sent you an email, so we'll continue there!
I get a pop-up notification within the Dropbox web page, I signup the Dropbox Passwords, but I not get the 1gb.
@Hannah Can you help me, thanks
Hey @yueye115, would it be OK if we reached out via email to have a further look internally?
Thanks for the cooperation @yueye115 - you've got
Hello!
Today I loged in to my Dropbox account and received a pop up notification in browser to install DropBox Password for 1 extra Gig of storage. I confirmed the proposal. After installing the Firefox extension I haven't received the extra 1 gig as was promissed.Please feel free to e-mail me.
Hey @Mikhail Gusev! Please check your email address. You should have a new email from us.
Hi there, I have also received this offer and signed up for Passwords, but the additional space was not credited to my account. Can someone please look into this?
Hey @resoliwan, happy Monday!
I just sent you an email, I'll see you there. Cheers!
@Nancy, thank you! Everything worked out.
Awesome news @Mikhail Gusev! 😎
If you need anything else, let us know!
@Megan, thank you! Everything worked out.
Hi, I created a profile just for this question. I got the offer a while back when I was logged in to the web portal. Installed passwords and had it ever since. I was also not credited the 1 G of storage space . Any help would be appreciated!
Can we send you an email, to investigate this, @OST?
Yes, please. Thank you very much!
Not a problem, I just reached out to you, so we'll continue there!
Hi,
I have the same problem that the other members above. Dropbox password is running on my firefox browser but no giga added on my account.
I eventually got the extra storage, but only after notifiying Dropbox and waiting, as I recall, for several weeks.
Hi @lorenzodaponte, happy August 1st!
I just sent you an email, in order for us to have a closer look into this. I'll see you there.
Cheers!
Hi!
Ok. Thank you!
Apologies, not sure if replying to your message is the way to add to this tread. However, the help section was unable to provide any instructions on how to add a comment to an existing thread.
Last night (my time), while accessing Dropbox on the Edge browser, a window popped up offering 1GB of additional storage if I downloaded Dropbox's Password app.
I have downloaded and installed the extension into the browser. It has been 10 hours since the install, yet no additional storage has been added.
As it was a pop-up, there is no email or screenshot to provide proof of the offer. The only thing I can attach is confirmation that I have connected to a new app as below.
I have reviewed many of the previous comments and some have stated the "Get Started" section must be completed. I did this back in 2013.
Please advise if/when the additional storage will be provided.
Thanks
