Child Item

Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.

Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug

Find more posts tagged with

Mobile

Microsoft Office

Edit

New Ideation Status

Accepted answers

TrevorS

This issue has been fixed on the latest stable release on the Android app 336.2.2.

All comments

KOMalley21

Since Saturday, everytime I try to edit a file it won't open the editing page and gives me a message of dropbox keeps crashing because of a bug in the app and tells me to update when an update is available. My last update was 6/20/23. I've uninstalled and reinstalled and still the same issue. We use this daily for work and I need to be able to get in there to edit. Others are still able to do so. Apparently it is just my app?

Jay

Hi @KOMalley21, I've merged you to this thread as you're experiencing a similar issue.

TrevorS

This issue has been fixed on the latest stable release on the Android app 336.2.2.

BenDBX

Thanks for the update Trevor!

If anyone is experiencing this issue after updating your Dropbox app, please let us know here.

Regards,

Ben