When scanning a document from my phone, there was a setting to reduce the file size. I keep copious records and would prefer not to save a 6mb text document. Is the setting buried somewhere?
Hey @knik007, thanks for joining our Community!
After you scan your document and then tap on "next", there should be a bar for you to drag to adjust the image quality.
You can set it to low, medium or high quality and the file size will get adjusted accordingly automatically.
I hope this helps, but if you have any questions, please let us know.
Hey @Kjell1, I moved your post to this thread, which seems to be echoing your issue as well. Is this true for you too?
Can both you and you @knik007 tap on "account", then on the gear icon and then on "clear cache" to see if that helps?
Hey @knik007, sorry to jump in here!
Could you attach some screenshots of the options you see on your end, and walk me through the exact steps you're taking?
At least for me, it appears to have been fixed. You’ll see first the way the scan interface looked without a subsequent slider option, and the second image is the current scan interface which has the quality slider restored. As I said, it looked like it was using Apple's native scan software, and now it looks like it did previously on Dropbox's own software.
Awesome news @knik007!
Thanks for letting us know. Keep an eye on it, and let us know if you need anything else.
