Well, I'm a long time power user for my photo business and have never had this problem before. I have a guy uploading cr2 files to a set of folders. I can see the folders online and the photos in the folders. He sent me an invite to the folder with full edit ability but when the folders sink they are all empty. The sinking is completed but still empty. I tried a direct download of just one folder manually (instead of relying on sync to test it) but when I unzip the folder it is still empty even though I can see the photos online. I downloaded just one photo and that works, but clearly I can download one photo at a time time. So it is not a file viewing issue or file type, something is happening in both the sync and download.