Hello DropBox,
Currently receiving Error (5XX). How long does it generally take to resolve this?
Thank you!
All clear! All systems are operational once again.
same here ok not just me
No but I keep getting a 5xx error message no matter what browser I use. It worked perfect a couple hours ago.
When I correctly logged in using my password, I was sent and email with a code. I entered the code, then was taken to a screen that said my password was incorrect. When I tried to change my password, I was also given the same error, but received an email stating that my password was successfully changed. It appears that I'm locked out of my account.
For those not familiar with 5xx errors (prob 500, but could be a number of others), it's basically an unexpected error the web devs didn't anticipate. In a sense this is helpful as it'll get jumped on and sorted quickly. The cause could literally be anything though, so who knows on timeframes (if the underlying storage is down there may be little they can do but wait for the problem to resolve itself)
Same here! 🙋🏻♀️
Hello,
I can't access to all my files because of Erreur (5xx)
How to fix it ?
Thank you
I am having the same issue as well.
Me too. I can get to DropBox via my phone app but I get the Error (5xx) page when I try through a pc browser.
can u help fix this?
Samezzzzie 😪
Me too. I need to work. This is frustrating. I hope it is fixed soon.
I'm getting this error while logging in through the web
I am having the same issue right now 1:11 PM EST time.
Yes.
Same error here on my computer. I am able to login on my iPad Pro.
same here, quite scary to get this message
Same problem here, tried chrome and firefox. Exact same result.
Hi: I tried to save a file & now I get this message:
Error (5xx)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home..
How can I undo it & get my Dropbox back again please? Thanks!
Yes I am getting the same error message
It would be silly to lose several hours of work
hi I have a problem my dropbox isnt working and it says error 5xx
Yeah, I'm having the same issue here.
Same!
Same...
Yes, I am getting the same error code 5xx. Was working literally seconds ago and out of nowhere stopped. I tried restarting my computer and nothing is working? Also tried the help center, and there was nothing I could fine on the error code 5xx
I am Also affect on the Error.What Can i do ??
@RosebudAnne wrote: Error 5xx when trying to log in
Error 5xx when trying to log in
Wait a while and try again. There seems to be a disruption in service at this time.
Same! Glad it's not just me. FYI: the phone app is still working and allowing me to get into my files.
we can just wait
Doc sync running the background seems to be working ok. I can access offline files and I can see changed files from others. But no online web access.
