Linked Dropbox with Affinity Publisher but Dropbox uploaded entire documents folder - now full

Question

Hi. I have the Affinity Publisher app on both iPad and my Mac. I wanted to sync them both with Dropbox so I could work on one device and when I open the file in another device, the changes will be there. I went to Affinity Preferences in Macbook and told it to link my Affinity Publisher folder to Dropbox, but instead Dropbox linked and uploaded my entire Documents folder and now I'm over the Basic limit.

I can't find the Document folder files anywhere in my Dropbox account, but it still shows the older folders that have always been there. So whatever got uploaded when I linked Affinity, I can't delete them to get the storage space down because I can't even see them in the files list.

I'll have to contact Affinity Publisher to find out why this happened, but in the meantime my Dropbox account is useless. I went into Affinity Preferences to unlink Dropbox, but that didn't help.

Has anyone heard of such a thing and how do I fix this mess? Any advice appreciated.

Jay · Answer

Have you been in contact with Affinity to see if they have any info on what you experienced on your device?

CelesteJoseph · Answer

Jay, regarding initiating a computer backup, I had no idea how to do a backup to Dropbox until I just now looked it up. Obviously there was a serious glitch when I synced Affinity Publisher to Dropbox.

There are eight steps that must be deliberately taken. You can't just accidentally hit a key and initiate a computer backup. And again, no problem with the Scrivener app sync, and no problem in all my prior years of using Dropbox.

* Open your Dropbox desktop preferences.
* Click the Backups tab.
* Click Set up.
* Under Add a backup, select the computer or external hard drive you’d like to back up.
* Click Let’s get started (computer) or Back up [drive name] (external hard drive).
* Check the boxes next to the folders you’d like to back up.
* Click Set up or Back up.
* If you’re on a Mac, click OK when prompted to give Dropbox permission to access your folders.

Jay · Answer

It sounds like you enabled the computer backup feature on Dropbox, which syncs certain folders to the Dropbox site, which you later disabled.

If you have any further queries, feel free to message back.