Uploading a Document to Chrome from Mac Finder

Question

Hello, thanks in advance!

I am trying to upload a document to a web page using Chrome from my MacBook Finder.

When I navigate to the Finder folder from Chrome, the current version of my document is not there.  However, when I open Finder independently, navigate to the appropriate folder, the current document is there.

I've updated the iOS, rebooted my laptop, used different browsers and still cannot see the updated version of my document.

Please help!

Hannah · Answer

Thanks for the update Kristina!

Would you mind comparing the folder paths for when you go to the Dropbox folder through the app and, then when you go to attach a file to an email, etc. to see if they're the same?

Sorry to insist on this, it just sounds quite strange, so just wanted to confirm! 🙂

kristinawc · Answer

Hi!

I am choosing the right folder, as far as I can tell.

I can see my file when going through the app, just not when I try and attach it to an email or upload to a website.

I'm now getting the following when trying to reply to this using chrome:

Request Entity Too Large

The requested resource
/auth/dropboxsso
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Is this a chrome-dropbox issue?

Thanks!

Hannah · Answer

Hey @kristinawc, thanks for joining us on the Dropbox Community.

Is it possible that when you do this, you're not choosing the same folder?

If you click on the Dropbox icon in your menu bar and then on the little folder icon next to your initials/profile pic, are you able to see the updated version of your file?

Let me know what you find!