Uploading and Sharing DCP Folder and Files for Film Screening error files not compatible

Question

I'm trying to upload my DCP folder which includes folders and files of about 84GB. I have plenty of space, but Dropbox says some of the files are not compatible and will be skipped. Has anyone experienced this and/or tried to upload a DCP or larger folder and files. Thank you!

Hannah · Answer

Sorry to jump in here, @TPerkinsFilm, but since the web uploader has a 50 GB limit, can you perhaps upload these files in smaller batches, to see if that helps?

TPerkinsFilm · Answer

Hi Megan,

Thank you! I used the website since I want the files to be online only (not on desktop). The error said that certain files we’re not compatible and give the choice to learn more or skip the Files. There was no way to override and upload the files. The folders contain about 84 GB of files and folders.

Megan · Answer

Hi @TPerkinsFilm, I hope you're doing well!

Would you mind clarifying how exactly you're uploading the files? Do you use the desktop app, mobile app or website?

If you want to send me a screenshot of the error message you get, that'd be great too.

Keep me posted, and we'll take it from there!