I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
For the record the promised extra Gig was finally credited to my account.
Hi from me as well, @simbashen!
When checking the email you received from Dropbox, is it the same as the one you see here?
Hi @Nancy,
Yes. It is.
Hey @simbashen, thanks for the confirmation.
Can we send you an email, so we can look into this?
Hi @Hannah,
Yes.
Hi @simbashen, I've sent you an email, please could you reply to it as soon as possible!
Hi everyone, I also signed up for the Dropbox Password with pop up banner with 'extra 1gb storage'. Install Safari Extention and start using it, but no extra 1gb storage on my account. Please help?
Hey @marcciatti, can we email you, so we can look further into this?
Hi Hannah, yes of course
Hi @marcciatti, I've sent you an email, please could you reply to it as soon as possible!
It's LEGIT, I got mine after 48 hours of waiting. A pop up appreared saying Dropbox Passwords Installed - Claim extra storage (cliked 1GB selection). In the making I have at least saved two passwords (total of 50 available for free) before I got the pop up.
Same problem here... after installed, I did not receive the extra 1GB
Hey @lmarchisotti! Can I open a ticket for you, so that we can look into this together?
Please @Nancy, i'm with you. What can i do?
@lmarchisotti, I just emailed you to the email address that’s tied to your Community profile here. When possible, please reply back to me in the same email thread, and we’ll take it from there.
Thanks!
I'm with the same issue. Got Dropbox passwords a few days ago after getting a popup message when I entered on the website and still haven't been credited the extra Gb.... I waited as some people here said it took 48h but still no deal.... Hos can I open a ticket?
Hey @brunovieira, sorry to see you're having trouble.
Not a problem! I just emailed you, so we'll continue there.
I saw the offer too after install and wait a week and no free storage. So i uninstall it. How can I get that free storage?
Hello! I also saw the offer, downloaded the Chrome extension and saved a password to test it out, but ~10 days later I see no additional storage being granged. Could you please investigate?
Thank you in advance!
Hi all, thanks for flagging this with us.
For anyone who's affected by this, please let us know here and we'll reach out via email to investigate further.
still no sign of 1GB and waiting for it...😊
Hi @confi, thanks for posting here!
I just sent you an email, I'll see you there!
Hi again!
I originally posted on 21st of April about this issue but no one has offered to follow this up with me via email like it happened with others?
Can someone from Dropbox help please?
Hi @AcidGreg, I just sent you an email, I'll see you there!
Hello,
I also received a popup with an offer for 1GB for installing Dropbox Password, but have not received the promotional storage space after installing the extension. Can someone please look into this?
Same here. Haven't gotten my 1GB yet. Any additional steps to take?
FYI, it was pop-up prompt informing me that I could get an extra GB.
Hey @innoway & @asmz420103, can I send you an email, in order for us to have a closer look into this?
@Megan, I just got my 1 GB after logging in to my dropbox account. A pop-up re-directed me to get my 1 GB. All good here. Thanks!
sure, thanks!
i think i missed the popup that the other member mentioned 😞
