I have Camera Uploads set up to sync all photos and videos from my iPhone. I am noticing there are older photos and videos from 2020 that are not being brought over. How can this be fixed?
Hey @MeeshLSU, sorry to hear about this.
You should be able to manually upload the photos that didn't get uploaded via the automatic camera uploads feature via the (+) button within the Dropbox mobile app.
If you notice this happening in the future, don't hesitate to let us know so that we can look further into this.
Thanks!
That would take several hours to pick out what went through and what did not. Plus the naming convention is off, and the timestamps are wrong marked today rather than when they were created.
Hi @MeeshLSU, are there any differences with the older photos and videos? Are they Live Photos on your device?
Hey @MeeshLSU, I am very sad after hearing about this issue.
I am facing this issue but I solved my issue according to @Walter
I am very satisfied with this answer and this will also solve your problem.
Thanks:
hi dear @MeeshLSU I am also statisfied with @Walter advice.
I also faced this issue and walter's advice is the final solution to this problem.
You should be able to manually upload the photos that didn't get uploaded via the automatic Camera upload feature via the (+) button within the Dropbox mobile app.
This is the final solution also in my opinion.
credit: All credit goes to @Walter
It's a mix: live (heic), jpg, and mp4.
Thanks for the info, if certain images aren't being uploaded automatically, then you'd need to search for them and manually upload them via the Dropbox mobile app onto your account.
This is an unacceptable answer:
dropbox only uploading part of camera roll. i think i may be because a previously had dropbox on phone but removed the reinstalled and only 10 % of pictures are uploading. any way to force upload all camera roll
Hey @SCOOP245, sorry to see you're having trouble with camera uploads.
Can you take a look at this article with some camera uploads troubleshooting steps, to see if they help?
This didn't work for me either.
Hey @MeeshLSU, would you mind if we send you an email, so we can take a closer look at this in private?
It seems that Dropbox is only uploading a fraction of your camera roll, possibly due to a previous uninstallation and reinstallation of the app on your phone. As a result, only about 10% of your pictures are being uploaded. Are there any methods to ensure that the entire camera roll is uploaded?
Hey @ethancargio, if configured appropriately, the camera uploads feature should be upload your entire camera roll.
If you're on an iOS device, can you open the Dropbox app, tap on "account", then on "camera uploads", then on "back up..." to make sure you've set this to "all photos"?
