You are not fully operational. Your site is down. I have checked with multiple users and it is down.
What is the status and what is the ETR?
Hannah, just wanted to let you know that (for some unknown reason) viewing my Dropbox main page has started working TODAY (Thursday 9/15/22) in Firefox. I have no idea why; I didn't make any changes myself. I'm just glad I don't have to fight with it anymore. Or have to use Chrome to view my info.
Hi, this is weird, my dropbox homepage (/home) is purely blank !
And this happens on every browser of all of my computers : Opera, Firefox and Chrome on my imac and macbook laptop !
Refreshing is the same for half an hour now.
I restart my computers twice I don't understand.
Is it possible that it comes from my personal network ?
Are you using a VPN? I am having the same problem. I had to turn it off to be able to access my files.
Hi @Remimolette,
Yes, I too have noticed it. Seems, it was some kind of glitch (seems in continuation), affecting browsers state (makes it inconsistent). Usually getting to and back from http://dropbox.com/h resets the state and everything gets back to work. Try it. It works for me.
Let's hope it will be fixed soon.
I'm having the same problem. I open Dropbox, it goes to dropbox/home and it's totally blank. Just for yuks, I fired up Edge and went to dropbox.com. Got the page. Hit sign in, entered creds, /home loaded fine. Yay! So I go to rewind a folder, and after clicking activity -> rewind, the rewind interface page loads annnnnnnnnnnnnd it's blank. !#@$%$%^&^%$&%^
Starting last night and continuing this morning when we go to our dropbox.com/home page it returns a blank page. This is happening to several of us in different parts of the country. The solution seemed to be to just put dropbox.com in the address bar and it would come up with dropbox.com/work and that worked for some but not all.It seems that since the system update there is an issue.
i am having the same issue
experiencing the same issue
@djlance wrote: You are not fully operational. Your site is down. I have checked with multiple users and it is down. What is the status and what is the ETR?
Not sure how to post without just clicking 'reply'. So, am sorry if I'm doing this wrong. Anyway -- yea, my dropbox is down, too. I've tried refresh... then closing all internet connections and starting up again... then shutting my computer completely down and rebooting. And all I get when I go to dropbox is a blank screen. I've done a google search to see if Dropbox has reported site issues ... and those all show that there's nothing wrong (but going by the number of people in this thread there are a LOT of people who are having the same problem). Dropbox really ought to post that they are having issues ... because without posting such it sort of looks like they don't want to admit it or are not looking at reports/postings of those having problems.
Seems their live chat is also down... so obviously they know there's a serious issue. Would be nice for them to tell us know they KNOW and if they have an ETR to share it with us.
I saved many months ago the Dropbox shortcut with linked the subpage "All my files", in order to access at once to all my Dropbox files. Since yesterday, it can't load anymore... it just stops any attemps of loading, or can load just clicking and clicking again for many times. I therefore need to access to my Dropbox through other shortcuts, like one linked to the subpage "Home", or through the subpage "Special files". I tried everything I could - deleting and re-installing Chrome, changing broswers (Edge, Firefox), changing Wi-Fi connection, deleting cookies,.... but still no solution. It won't load either logging in by desktop page on the browser of a mobile smartphone. Where could the problem be? I presume it must be a problem of Dropbox itself, since it's quite unbeileveable all the browser and devices have the same difficulty in loading that page. Not a big issue, since I can still access to Dropbox through other shortcuts... but it was anyway easier through the "All my files" shortcut. After many months I had got used, almost automatically, to access to Dropbox through this 🙂
Thanks a lot to those who will answer me 😀
Dropbox wont load, I have to keep refreshing. Also after doing a transfer i have to exit and reopen, this just started two days ago for my team and all of them have reported the same thing across multiple common browsers. please help!
Same issue here. Working with Macs. Both Safari and Chrome and the page won't refresh. It also drives up the CPU to the the point of the cooling fan goes into high gear.
Just figured out a workaround. Get to your desired page and create a new shortcut for that page. Seems to work like a champ now.
Having the same issue but figured out a workaround.Somehow, get to the desired page(s) and create a new shortcut. Works like a champ now.Even though the URL looks the same, something's going on behind the scenes in our old shortcuts.
Unfortunately, that did not work for me (using Chrome and Edge on Windows 10). Any alternative solutions, do you know? Thanks in advance 🤗
I keep trying to load the webpage, or return to the page after usiing Pixlr, and I keep getting a blank page. Sometimes I have to load the page eight or nine times before it will display my files, and my computer makes a loud noise like it's doing back-breaking labor.
Anybody having this problem, or can tell me what I'm doing wrong?
Same here.
Dropbox have been very buggy and not working as good as before.
Recently I have some problems with .jpg not being previewed although my files are working well and not corrupted (I used another platform and it worked well - it shows Dropbox is buggy)
Now I keep getting grey blank pages when I try to access
Thanks for your reply. Glad to know it's not just me!
Hey everyone, thanks for reporting this to us.
We've gathered your posts to this thread.
Have you tried clearing your browser's cache and cookies, to see if that helps?
Some super users have also provided some steps you can follow in this thread.
Let us know if anything you tried, helps!
I did it but it did not work. Deleted all cookies, history navigation, cache from Chrome, and reinstalled everything... still looking for a solution ">😐
intermittent issues since weekend where entire page list of file folders, legend for access disappearing - white page at dropbox.com home
Web version intermittently requesting files from /spectrum/ and /typescript/ that are 404'ing and means my dropbox.com/work does not load.
Does anyone have any idea why some of my instances are including these references?
I am having problems with dropbox today and was wondering if anyone else has the same issues. It keep going blank and I can't see any of my folders and I can't open anything up with Adobe. I have never had this happen before. I have log out and also restarted my computer.
Same here, very frustrating....
@barlynne wrote: intermittent issues since weekend where entire page list of file folders, legend for access disappearing - white page at dropbox.com home
Clear your browser's cache/browsing history and try again, or try another browser.
If I try to go to https://www.dropbox.com/home in any browser it just loads a blank page. Clearing the browser cache makes no difference. I can open my dropbox via the app but not via any browser. What's going on?
Dave
Hi, since the problem disappeared.
But I don't think clearing the internet cache is enough. Maybe it could help but in my case the blanks pages was on each of my browsers (firefox, chrome, opera and edge) on each of my computers imac, macbook pro and surface pro 8.
So for me I guessed it could come from my personal network or from your server or anything like that.
I've made many test since that moment and it didn't do it again. I didn't change anything. It goes like it comes.
same issue here
Hi all - thanks for flagging this with us and happy Monday!
For anyone still seeing a blank page when navigating their Dropbox account on the website, could you please confirm that you've already tried another browser, clearing your cache or an incognito window and you're still noticing the same behavior?
Let us know if you do and we'll reach out via email to have a further look internally.
Thanks a bunch!
