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Dropbox needs to correct problem: "Cannot access DropBox settings on Laptop High Resolution Screen"

AjanJack

There is a serious Dropbox problem using a modern computer with 1920x1200 display resolution and display "Scale and Layout" (magnification) set at 150% (because otherwise the text is too small). When I click on the Dropbox icon to display the popup box needed to change my Dropbox settings, it is off screen to the right, with just a tiny bit of the left edge of the box showing. I cannot click on that box and drag it into my screen so I can use the settings in it. I have to temporarily reset my "Scale" back to 100% to see that popup box, which now has extremely tiny text. Dropbox needs to correct this problem.

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AjanJack

Hello,

It looks like this problem has now been corrected by Dropbox. Right clicking on the Dropbox icon in the taskbar on Windows 10, 150% sized desktop, now brings the Dropbox "Activity" popup up OK and the notification icon can be accessed. So this particular problem can now be denoted as "solved" or "corrected"

Morris

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AjanJack

Hello,

Morris

Jay

Hi @AjanJack, just to confirm, this issue hasn't re-occurred again for you?

AjanJack

Hi, yes at all resolutions and magnifications the notification box is visible, sized per the resolution and magnification. So no problem now. Using Windows 10.