I'm trying to download a shared file sized over 30GB. The download keeps failing. It reaches the end but says it failed and isn't the same file size. I tried on different browser, incognito, no difference.
It's a file not a folder, does this make any difference? I don't know how to sync the file link to my computer using the dropbox application. It's not my account, it's a shared link. I currently am on basic so I don't have enough space to transfer to my dropbox account.
It's a video file, when I click on download it says the zip file is too large. When I click on the file to preview, and click on download, I can click on direct download and it starts downloading. The download takes an hour and goes to the end but it always says the download has failed. If it fails during download I'll be stuck with a .part file and empty video file. If it finishes saying the download has failed, the file size doesn't match and can't play.
Sorry to jump in here, but have you considered asking the owner of the file to zip or compress it somehow to drop its size before sharing a link to it with you @ab37?
No, I haven't asked. The owner may not be open to being flexible, but that is a possible thing to suggest.
I haven't tried "Save to my Dropbox" because I only have a basic account capped at 7gb.
