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Excel Pinned Files on Taskbar - Doesn't show DropBox files

Hi there,

I've had this problem before and can't remember how I fixed it. Basically there is a weird bug where spreadsheets stored in DropBox don't show up in the recent files when you right click the Excel icon in the Windows taskbar. It's something to do with cloud files I think but there is a way you can get around it. It's really annoying because I always pin my shortcuts down there new files don't show up half the time.

Does anyone know the fix?

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Accepted answers

jenolinz

This helped solved my problem with pinning files to an app.

https://help.dropbox.com/installs-integrations/third-party/adding-place-microsoft-office

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Daphne

Hello there @OllyL, I hope you're having a good day!

Does this happen with all Excel files in Dropbox?

Or do you see this happening for "Online only" files compared to "Local" files?

If possible, please try testing this by pinning a file that is "Online only", check to see if it's pinned, and then right click the file and choose "Smart Sync - Local" to see if it appears then.

Keep me posted with your findings!

mm33

This exact problem is happening to me now that i've upgraded to windows 10. And i check and its across multiple file types (doc, xls, ppt). And they are all local when i check smart sync status.

Any help would be appreciate, this is very frustrating

Megan

Hi @mm33, let's see what we can do here!

Would you be able to send me a screenshot demonstrating what you see on your end?

I'd appreciate having a clear visual.

Also, what version of the app do you use? You can see this simply by hovering your mouse over the Dropbox icon, near your WiFi.

Keep me posted!

mm33

Using 128.4.2870. Below image on left shows the file when looking at smart sync. So i opened the file in question and saved and closed it. but then when right clicking on excel thats pinned to my taskbar i do not see the file. This same thing happens with excel, ppt, etc.

Recent views is turned on as if i do this with files saved to my C drive it works.

Megan

Thanks for all the extra info @mm33!

If you quit the app, and then follow the same steps, do you see the files?

tom_at_dragon

Is there any solution for this? I ran into this issue on Windows 10 device setup new.

On my former device I did not have that issue. Same file in status 'Local', can be pinned on the old device, not on the new one...

mm33

Still no fix that I've found, the dropbox dev people have been useless

fordfan485

I'm also having this problem. I'm using dropbox 134.4.4115, office 365 (version 2110) and Windows 10 Pro 21H1. currently open files dont even show in the jump list when the file is open in excel. This prevents me from even pinning it to the jump list. No recently opened files populate the jump list either. This happens for files in local and online only mode if stored in the drop box.

jenolinz

This helped solved my problem with pinning files to an app.

https://help.dropbox.com/installs-integrations/third-party/adding-place-microsoft-office

jpadron101

I don't know why this works, but it does.

The solution to pinning an Excel file that is stored in Dropbox to the Excel app pinned on the Taskbar is:

Open Excel file in Dropbox and save to the Desktop with a slightly different filename (i.e., add a 1)
Open and close the new file in the Desktop and check to see if it appears in the Recent list by right-clicking the Excel app pinned to the Taskbar.
Rename the new file to the original filename (i.e,, remove the 1)
Move the new file with the original name from the Desktop back to it's proper Dropbox location. You'll be asked if you want to replace the file that is currently there, so click Yes.
Open and close the file in Dropbox. The file should show up in the Recent list on the Excel app pinned to the Taskbar.
Pin the file from the Recent list to the Excel app that is pinned to the Taskbar.