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Can you remove the space in the dropbox folder name ("Dropbox (Company-Name)")?

I'm using my companies business dropbox account. And it created a folder called "Dropbox (my companies name here)".

Is there a way to remove the space between "Dropbox" and "("? I don't want to have a space in the path. So the folder name will become "Dropbox-Company" or "Dropbox_Company" or something, but not space.

It seems impossible.

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Ross_S

Hi all,

Unfortunately, it's not possible to change the name of Dropbox folder, as many of you have discovered.

If you are using it for scripts then the best thing would firstly to parse the info.json and grab the path from there. The JSON is located:

Mac/Linux:

  ~/.dropbox/info.json

Windows will be one of these two paths:

    %APPDATA%\Dropbox\info.json

%LOCALAPPDATA%\Dropbox\info.json

I say this as if you were to move your Dropbox folder at anytime then this would, of course, break any paths that explicitly referenced an exact folder path.

On a side note, spaces within file paths shouldn't cause issues within scripts, it's fairly normal to have some spaces in there, just ensure your path string is correctly formatted and your script should be fine.

All comments

tlambert03

+1

have wanted this for years. just checked in to see if any progress has been made. still hoping...

Mikas

I am a user of Houdini FX (3d graphics) which doesn't like spaces in folder names. There is no workarround for this issue. It might be a decision point for our company to use dropbox or to skip it entirely.

Maagnn

@Vincent M.9 wrote:
I'm using my companies business dropbox account. And it created a folder called "Dropbox (my companies name here)".
Is there a way to remove the space between "Dropbox" and "("? I don't want to have a space in the path. So the folder name will become "Dropbox-Company" or "Dropbox_Company" or something, but not space.
It seems impossible.

jasrdunn

I was excited to try Dropbox business, and we need some of the features, but this issue where it puts spaces in folder names makes it unusable for us. Our pipeline cannot work with spaces in directory names.

Is this issue currently being addressed? We may have to leave the Dropbox platform because of this issue.

Jason

robot rumpus .com

dmarchant

Great question Jason! I've been trying to get any sort of comment from dropbox for over three years and all I've managed to get out of them is some version of "this is your problem not ours" or "you should change the way you work to accomidate us". For some reason I'm still a customer...

My advise would be to not wait and look for an alternative before it becomes a hassel to change. If you find another service that works well (maybe box or google drive?) please let me know!

dmarchant

I don't really think I need to explain details of this request yet again as many of your users have been asking this for years. Don't really understand why this is so hard for you to do...

Jane

Hey @dmarchant, thanks for taking the time to detail us your interest on this functionality. I’ve already made sure to pass your comments on to our team specialists, adding your voice to the feedback gathered internally.

Thanks for choosing Dropbox & I hope you have a wonderful rest of your day ahead!

chasrmartin

Well, that's a step up. The original answer was "that doesn't cause any problems you dummies."

Mikas

Yeah, that's a progress. But we decided just to move on and are not considering Dropbox as a part of our pipeline anymore.

sharpertool

I've been waiting for years for this one also.. I just can't understand why the tool does not have the ability to set a custom value here. You can 'move' the hard-coded name, but that isn't a very fun solution. I really just HATE the naming convention - parenthesis are for functions.. it drives me crazy to just LOOK at those names.

stoic

Spaces... and Parens... truly an astounding choice for a mandatory folder name. Please fix this, spaces and parens have no place in folder or file names in any kind of serious business environment.

WiedemannLabs

I also need to rename the dropbox for business folder without a space. None of our scripts work with dropbox for business. Dear Product Owner in charge of features I empower you to prioritize this change request, sincerely, Voice of the customer.

chasrmartin

You know honestly I don’t think anyone in dropbox cares

warpedgeoid

Why does the business/team name need to be included at all for those of us who use Dropbox Business as our only DB account?

I suppose DB doesn't care about this problem because their target clientele are spreadsheet pushers, but they need to understand that the decision as to which cloud providers can/should be used within an organization often falls to those of us who encounter this issue.

Fiona

Thank you all so much for your feedback.

All the posts in this thread are reviewed, however there is no update I can add to this.

Just wanted to let you know we make sure your feedback is reported to our devs.

Thanks for upvoting this request.

terrestre

This last answer from DB is joke right?

stoic

Spaces in paths - truly a "Worst Practice"

Fiona

Hi @terrestre!

Welcome to Dropbox Community. We do our best to be in touch with all of you and acknowledge your feedback, even when there is no update on the matter.

I hope my addition here was helpful for people that don't know if feedback in such long discussions in our Community is being actually being reviewed.

Thanks again.

dmarchant

Hi @Fiona,

It is hard to take your response seriously when we have been complaining about this issue for well over five years. It is an issue that is clearly important to your customers and yet you (Dropbox) repeatedly offer no solution and no information on why a solution is impossible.

Is it too much to ask to get a real answer on this (either when we can expect a fix, or an explanation as to why it is impossible) as we have been requesting this bug be fixed for so long (while paying you a large ammount of money)?

Mikas

Ha, just noticed that this discussion is not dead as yet. We moved to other solutions - there are plenty of cloud providers and software solutions that have no limitations like these. Probably it's the wrong place to name them, but if Dropbox (Fiona) reads this conversation - we ditched Dropbox mainly for this reason.

terrestre

Hi fiona,

You allways say in your answers that you do read and pay attention the your coutsmers'problems. That is nice of you. But it is much better to be professionally efficient than being nice. DB is really pushing us to look for other solutions with other providers.

Fiona

I appreciate your feedback @terrestre.

While we report your feature requests, we can't reveal product roadmaps.

Hope this makes sense.

dmarchant

@Fiona Can you at least tell us if this is ever going to be addressed? I assume the answer is no (as it is a small change that we have been asking for years with no action taken...) but it would be good of you to come out and say that instead of stringing us along while telling us that our requests are "actually being reviewed" (and taking our money the entire time...).

Fiona

Thanks for your question @dmarchant

Unfortunately I have no information regarding what is being designed next to make Dropbox better.

All I can tell you is we do review your feedback. We will make sure to inform you for new releases, when they are out and you can use them to solve the problem. Until then I can only thank you for your input, your patience and understanding.

Cheers!

dmarchant

@Fiona By patience and understanding you mean putting up with being ignored for more than 5 years, right?

danielecook

Hi this is really annoying. Please fix it.

take555

I come here with same space problem.

After reading this thread, I am sure Dropbox do not care about this problem at all.

It seems I must find alternative services.

Jane

Hey @take555, I understand that this is important to you.

Based on a quick search I run on our system, I could see that you’re in an open discussion with my colleagues there. It would be more efficient to continue from where you’ve left off with them, since they’ve already gained some insight, however I’ve increased your Support priority internally on my end in order to expedite matters a bit.

Please include all relevant details on your existing email chain, however I’m also here if I can help you on my end in any way!

take555

Hi, @Jane .

Thank you for your kind response.

I have been searching for best solution in Dropbox forum.

and I found it.

I am now happy with it,

and I can continue to use Dropbox.

Thank you for taking care.

chasrmartin

As I am the person who originated this question, do you suppose someone could tell me what the solution is?