i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro
does anyone knows whats going on???
Go figure. I enlarged the window and the New Folder option magically appeared.
Thanks, everyone, for your help and suggestions.
Syd
The last suggestion did not help. I don't have any folders selected and I still am not seeiing the New Folder option.
@sydnewell wrote: The last suggestion did not help. I don't have any folders selected and I still am not seeiing the New Folder option.
Hello, @sydnewell (and @albufeirasurfsu)...
Please post a screenshot or two so we can see first-hand what you're viewing (minus any sensitive information).
Thank you.
@albufeirasurfsu wrote: i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro
Hello, @albufeirasurfsu (and @sydnewell)...
If you're logged-in to Dropbox.com and then click-on the "My Files" link (left-hand side)... do you see a "New Folder" link (right-hand side)?
View the screenshot examples below:
Let us know if above helped or not.
Otherwise, please post a screenshot or two so we can see exactly what you're viewing.
@Jay wrote:Another more basic question, is any file or folder selected on the Dropbox page? If so, you'll only get file actions and not options to create a new folder.
Hello, @albufeirasurfsu...
The screenshot below shows you precisely what Double-@Jay is referring to if you have a file/folder selected (checked). The "New Folder" link is replaced by the file action choices.
@sydnewell wrote: Go figure. I enlarged the window and the New Folder option magically appeared. Thanks, everyone, for your help and suggestions. Syd
Hello, @sydnewell...
I'm glad that you found out why the "New Folder" option wasn't originally in-view on your device.
It's always best to maximize your browser window so that you can view a website's complete contents.
Thank you for posting what solved your particular problem :white_check_mark:
@albufeirasurfsu wrote: i cant create new folders beacuse the option is not there any more on the website... i use a macbook pro does anyone knows whats going on???
Since you're the originator of this thread, we'd like to know if any of the advice mentioned above has helped you?
Please let us know when you have time.
This didn't work for me. I have one dropbox account where it is fine and another where it isn't.
Help!
Hi @craiglandarchLA, the website has changed since that image, now there should be an ellipsis on the right when you click the folder, like so:
From there, you can download the folder to your machine. Hope this helps!
Hey Jay,
Thanks for responding. Yes I see that dropdown menu, however; there still isn't a 'create new folder' option. Can we only upload folders? If so that would seem very very strange.
Thank you for your help.
Sorry, I got confused as the previous reply was for downloading a folder!
If you don’t have any folders selected, then you should see an option to create a new folder on the right while on the Files page:
If you’re not seeing that, please let me know!
