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My Dropbox files are not showing up when I access my iPhone Files app

dclary

I read through previous posts. I have cleared my cashe. I've confirmed that the toggle is on on the iphone files app dropbox location. I'm on an iphone 15 pro version 26.52.

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File Access

iOS

Accepted answers

Hannah

Hi there, @dclary, thanks for your post.

If you haven't already, can you toggle that setting to off and then back to on again?

Restarting your device and deleting-reinstalling the Dropbox app might also help, if the above doesn't.

Let me know how that goes and we'll go from there.

All comments

Hannah

Hi there, @dclary, thanks for your post.

If you haven't already, can you toggle that setting to off and then back to on again?

Restarting your device and deleting-reinstalling the Dropbox app might also help, if the above doesn't.

Let me know how that goes and we'll go from there.

dclary

Hi. Yes I had tried everything but deleted and re-installing the dropbox app. I'm doing that now and it seems to have worked. Thank you!

Walter

We're glad to hear it's sorted now and thanks for keeping us in the loop too @dclary.

Let us know if anything else comes up in the future!