I get a "We’ve interrupted your sharing activity. For details contact support" error.

Cornucopia

Hi

I’m having issues with Dropbox sharing after years of no issues at all. When I try to share a folder, I receive this message: "Couldn't complete share. We’ve interrupted your sharing activity. For details or to contact support, read our help center article."

I cannot share any folders anymore.

The help center indicates different possibilities but none seem to resolve the issue. It could be due to Dropbox AI suspecting phishing and I found and removed a file link that was linking to One Drive but cannot figure out why the share block won't get lifted.

Please can someone help.

Thanks in advance

Nancy

Welcome aboard the Community, @Cornucopia! 

It sounds like your Dropbox account’s sharing has been interrupted due to one of these reasons indeed. 

To investigate this further, I’ve gone ahead and logged you a ticket. Please reply to it, as soon as you see it in your email’s inbox (or spam folder). 

See you there.