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I don't want to link Dropbox with Office 365. How can I stop this pop up?

Hi everyone.

From my end, it's still showing the very same problem. Eeeeevery time I try to access any office file in Dropbox, this annoying pop up appears... Is there any way to stop this? And no, I don't want to relate my Onedrive account to Dropbox account. Thanks.

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Jay

Hi @PedroAraujo, thanks for messaging the Community.

Are you currently part of a Dropbox team, or is this a personal account?

Are you able to log in to your account normally without having to connect to Microsoft Office 365?

This will help me to assist further!

PedroAraujo

Thanks for replying that soon. My Dropbox account is provided by the company I work for.
Yes, I'm able to log in without having to connect to Office 365. And I've been using Dropbox just like always, no problem at all on that. It's just about this annoying pop up I mentioned. Eeeeeevery time that I open any Microsoft Office file, this message came up. I just would like to click on somewhere to show to Dropbox that I don't want to link Dropbox with Office 365 for good. Sometimes I need to open 3... 5 files at once. In the past, I could just select all and open. Now, I need to open one by one, as I need to keep closing this Pop Up one by one as well. Thanks for your support, Jay. I'll be waiting.

Megan

Hey @PedroAraujo!

Do you see this prompt when accessing your Office files online, or locally using our desktop app?

If you’re seeing a prompt in Office 365 to link your Dropbox account and you’d rather not use that integration, you can turn it off in your Dropbox desktop app:

-Open the Dropbox desktop app.
-Click your avatar in the menu bar (Mac) or system tray (Windows) and select Preferences.
-In the General tab, uncheck Show Dropbox as a save location in Microsoft Office.
Once you uncheck that option, Dropbox will no longer appear as a “Place” in Word, Excel, or PowerPoint, and you won’t see the pop-up asking you to link your account.

Alternatively, can you try removing Microsoft Office 365 from this page?

Let me know how things turn out!

PedroAraujo

Yeah! Great! It works! Thank you veeeery much, dear Megan.
By the way, this solution hasn't worked (uncheck Show Dropbox as a save location in Microsoft Office). It was already unchecked when I contact you.
What did work was the "Alternatively, can you try removing Microsoft Office 365 from this page?" It had two Microsoft Office options there, and I removed both. And boom! Worked! No more annoying pop up haha. Thank you! Great way to start Friday!

Hannah

Thanks for closing the loop here, @PedroAraujo, and for sharing what actually worked for you!

If you need anything else, don't hesitate to let us know.

Have a wonderful weekend! 😃