Child Item

Dropbox says I'm out of storage space

Dropbox Plan
Basic
Device
Dell Desktop
Operating System/Browser (if using the web)
Windows 11,

Question or Issue

I keep getting the message that my Dropbox is full. I deleted almost everything and the message is the same. My backup is empty as well. Thank you for any help.

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Storage space

Accepted answers

SGrice

I was able to fix it, thank you.

All comments

Rich

SGrice wrote:
I deleted almost everything and the message is the same. My backup is empty as well.

Please provide a screenshot of your space usage as shown on your Plan page. It should look like this:

SGrice

I was able to fix it, thank you.

Jay

Hi @SGrice, I'm glad to hear you were able to resolve this matter.

Could you let us know what steps you took as this may help other users in a similar situation?