Question or Issue
How do I setup unique "email to dropbox" email addresses for my individual client folders?
TomGConsultingLLC wrote: I thought a unique Email to Dropbox email address could be enabled that within that folder, keeping the communication and document(s) secure in that folder. I've not been able to make that work.
I thought a unique Email to Dropbox email address could be enabled that within that folder, keeping the communication and document(s) secure in that folder. I've not been able to make that work.
No, sorry. As I said that isnt how it works. The email is one specific email per Dropbox account which then goes to that one single folder.
Hey @TomGConsultingLLC - thanks for using Dropbox and posting on our Community!
Just to make sure we're on the same page, can you confirm that you're following these steps?
Let us know more and we'll take it from there, Tom.
TomGConsultingLLC wrote: How do I setup unique "email to dropbox" email addresses for my individual client folders?
That isnt how it works I'm afraid.
Email to Dropbox adds the files to a folder called 'Email Attachments'. It isnt possible, at least natively via Dropbox, to run that at a specific folder level.
Thanks, Walter.
Yes, I have followed those steps. I set up the Email to Dropbox and the Email Attachments folder and it works fine when email w/attachments are sent to my account. I want to set up a private dropbox folder for each of my clients so the client can email submissions privately and securely to their individual folder, where we will interact with each other on file editing. The file editing is unique and confidential to each client. I thought a unique Email to Dropbox email address could be enabled that within that folder, keeping the communication and document(s) secure in that folder. I've not been able to make that work. Thanks, Tom.
TomGConsultingLLC wrote: I want to set up a private dropbox folder for each of my clients so the client can email submissions privately and securely to their individual folder ...
I want to set up a private dropbox folder for each of my clients so the client can email submissions privately and securely to their individual folder ...
That option isn't available, at least not via email. The email to Dropbox feature only works with the Email Attachments folder.
You can, however, use the File Request feature. You can create a file request that points to a specific folder that your clients can upload files to privately. It's not done via email, but through the Dropbox website via a link you provide them.
I see. Thanks for that feedback. I'll figure out the workaround as you suggested.
Thanks for your help.
