I have trouble installing Dropbox on Windows 11; I keep seeing an error 2 message.

nij458

Hey guys

Having trouble installing Dropbox (both online and offline installer) on my Windows 11 pc. Event viewer has the 2 following errors: 

- DCOM got error "2" attempting to start the service DropboxUpdaterInternalService123.0.6299.49 with arguments "--com-service" in order to run the server:

{389C3D18-603D-5829-972C-A80D09824068}

- The DropboxUpdater InternalService 123.0.6299.49 (DropboxUpdaterInternalService123.0.6299.49) service failed to start due to the following error: 

The system cannot find the file specified.

How can I get this installed, any help would be appreciated. 

Thanks

Nancy

Thanks for posting this on our forum, @nij458! 

When you get the chance, please follow these steps to perform an advanced reinstall of the Dropbox app on your computer. 

If that doesn’t help, I’d like a screenshot of any error(s) you’re still getting. 

Let me know how it goes.