We use dropbox for education. Many students need files. Suddenly we get a hundred messages that we cant access our class files!
Guess what? Dropbox had disabled our sharing and they didn't even give us any warnings or notice!
Worst part: Their pathetic customer service!!!
We chatted live and they weren't able to give any details on why! After 24 hours (whole day lost), they told us ONE of our file has PHISHING or MALWARE.. (Not possible, we scan all our files from VirusTotal), anyways, lets assume they are correct... WHY DIDN'T they disable just that one file?? No no sir. all your dropbox will be inaccessible! All 20,000+ files. All 2TB of your storage
Ok, we deleted that file (hosted that one on Google Drive without any issues) and emailed and live chatted... Its been over 3 days and no reply!!!
They reply immediatly on Twitter/X but when you give them the ticket, they say oh our team will message you 
That day hasn't come yet, and we have lost so many days of classes and many thosands of dollars in costs. Learned our lesson, will be moving away.
99% sure Dropbox won't approve this or will remove this.
Saw their Trustpilot score. Its 1.4.. even PayPal has a higher score and thats saying something!
