I want to upload a file via the Android mobile app and it's stuck at "waiting to upload...".

NSSSSSS

Title says it all.  I was clearing the catch every time I wanted to upload a photo and that was working for a while but no longer.  I have plenty of space and the file is not that large.

Restarted the phone

Cleared the catch

Cleared the data

Uninstalled the app, reinstalled, logged back in.

Updated the app and OS

Tried on wifi and mobile

Nothing works.  Any suggestions?

Nancy

Hey @NSSSSSS, thanks for posting here today. 

To clarify, are you trying to manually upload a file to your Dropbox account via the mobile app? Can you clarify the size of the file in question?

Are you using camera uploads, by any chance, to automatically add your photos to Dropbox and it keeps getting stuck? 

Feel free to send me a screenshot of the message you’re seeing, as well.

Let me know, when you have more info.