I am trying to install Dropbox and the process gets stuck where the screen says:
"Leave this screen open. A sign in prompt will appear."
I never get a sign in prompt. The message just stays there.
How can I get past this?
Colin Whipple
Could you try reinstalling the app, without uninstalling it first, using this link?
Hi @ Colinwhipple, thanks for bringing this to our attention.
What device and OS are you currently running?
This will help me to assist further!
I am running Windows 10 on an HP Envy 23-027c.
The system is not eligible to upgrade to Windows 11.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Not that I am aware of.
I was able to install Dropbox on a Windows 11 Laptop connected to the Internet through the same Powerline connection. They are both connected to the Powerline adapter through the same switch.
That worked, thanks.
Colin
