Error in accessing files today. "Something went wrong your files are still safe".

Question

I receive an error (no number) like so:

Error

Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.

No issues reported today. Anyone??

Nancy · Answer

Hey @Sivia and @Order991. Can you clarify what version of Safari you’re both running at the moment?

Have you made sure there are no pending updates to be installed on your browsers?

Have you cleared their cache?

Order991 · Answer

Same problem here. Mac Safari. Used to work, now I get the same error message as you, and NO ACCESS.

Sivia · Answer

And now I've been able to open my Dropbox and access files, in a different browser - Firefox. Any ideas why I can't do this in Safari? Thanks so much for your help!