Files did not sync because of clock error

druffolo

Help! I traveled for work for 2 months and came back home.  My computer at home had the clock time from before I left.  So I synchronized the clock to internet time.  New work is now syncing.  However, Dropbox did not sync any of the work I did for 2 months (which is in Dropbox on the cloud) to my computer at home.  I think that is because of the clock issue - it doesn't recognize those 2 months of files as "new".

Is there any way to persuade Dropbox to do a general sync of all files, not only files that newly arrive on the cloud? 

Or is there another way to solve this problem?

Hannah

Hey @druffolo, thanks for reaching out to us.

 

Syncing should be automatic and there's no option to force it, I'm afraid.

 

Are the updates you made to your files available on dropbox.com? Or just on your computer?

 

Is syncing finished now, or is the app still trying to sync?

 

You can see the sync status, by hovering your mouse over the Dropbox icon in your system tray/menu bar.

 

Let me know what you find.