Dropbox does not sync. I upload data onto DropBox on my PC, but it does not upload to the website, so is not available from other devices.
Please can someone help?
Hi Hannah,
I have closed and relaunched the app numerous times and also rebooted my PC.
It had not been syncing since at least March this year (not sure of exact date).
I have now done so again, and (holding thumbs) it seems to be working now...
Many thanks to everyone for their help.
Hey @BruceFH - sorry to hear about your syncing issue.
Can you clarify your device's OS version, and the version and status of the Dropbox desktop app as shown in your system tray?
Thanks!
Hi Walter,
Thanks for assisting.
Windows 10 Pro Ver 22H2
Dropbox app 202.4.5551
Is this what you need?
How about the app's status, Bruce? Is it 'up to date' or still syncing?
How/where do I see that, Walter?
Just hover your mouse over the app's icon in the system tray, Bruce.
Let me know what you find!
It does nothing
Does this persist after rebooting your computer, and/or quitting and re-launching the app?
Yes it does.
@BruceFH wrote: It does nothing
Are you hovering your cursor over the correct icon? It's the small icon in your system tray; not the icon on your task bar or Desktop.
When you hover your cursor over it you should see something like this:
Hi Rich,
Yep, I was in the wrong spot...
Now it says: "202.4.5551 - Downloading 18 files"
It still says downloading 18 files (1MB), without any progress after nearly an hour...
Thanks for the update, @BruceFH.
Can you try closing and relaunching the app once more, to see if that helps?
How long have you been having this issue?
Thanks for keeping us updated on this, Bruce.
Hopefully, that'll do the trick, but if the issue comes back, don't hesitate to let us know.
Have a great week ahead!
Many thanks again Hannah.
You have a great week too!
