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Can't copy a Dropbox folder to an external drive when using Mac OS

When I try to copy a Dropbox FOLDER to a SanDisk 1TB external drive, I get the message, "The operation can’t be completed because an unexpected error occurred (error code 0)." However, I have no problem copying an individual FILE to the drive. I'm using a Mac with Sonoma OS14.5. Any ideas on how to solve this?

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Jay

Hi @Brylske, thanks for messaging the Community.

Just for clarification, are you copying the entire Dropbox folder itself, or a folder within the Dropbox folder, or are you moving the Dropbox folder using these steps?

This will help me to assist further!

Rich

@Brylske wrote:
When I try to copy a Dropbox FOLDER to a SanDisk 1TB external drive, I get the message, "The operation can’t be completed because an unexpected error occurred (error code 0)."

Is the folder marked as Available offline, along with all of the files within it?

Gun_eye

I keep getting messages that I'm running out of space so I'd like to reduce the number of files in DROPBOX by moving some of the oldest files (which I would not like to lose) to an external drive and deleting from DROPBOX thus leaving more space.