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I can't activate the Acer 100 GB offer on my account

I keep seeing everyone having this issue. I just got this laptop and i did the offer via the dropbox that came on this laptop. it shows 2GB not 100GB. is this a scam or what. I see no way how to fix this issue. i need a code or something to get the 100GB. Brand new email too.

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Jay

Hi @QueenOfTears, thanks for bringing this to our attention.

Have you followed all the steps in this article?

Could you try completing the Get Started steps to see if this helps?

Keep me posted!

QueenOfTears

I did all of this already.

Jay

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

QueenOfTears

yes

Walter

Hey @QueenOfTears - sorry to jump in here, but I just followed up via email, so please have a look at your inbox and we'll take it from there.

Thanks!