Downloaded zip file wont decompress.

Elizmi

My zip file won't open when downloading it says Decompression failed, and when I try to open it here I get an error message saying that zip files are supported but something went wrong.....

this is a file with music in not very happy at all, anyone has any ideas to open it??? 

Megan

Hey @Elizmi, thanks for reaching out to the Dropbox Community today.

 

Which browser are you using to download the files?

 

Do you see any difference, if you download them from a different browser or a private browsing window?

 

Also, how large is the zip file once it is compressed and downloaded?

 

Keep me posted.