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Why can't I find my backup files online?

I have had a big backup going for several days now. The counter says it is 71% complete. Around 250 gigs have uploaded.

But when I go to my Dropbox folder, all I see is one file, an instructional pdf which was there to begin with. With so much data already uploaded, why am I seeing none of it in the Dropbox folder?

With all due respect, I find the interface to be completely non-intuitive. But maybe it's just me.

Screenshot 2023-12-14 at 9.07.59 AM.png

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Accepted answers

DigiDean

Thanks very much for getting back to me, but I've solved my problem.

I finally figured out that when I click the icon, then in the box I need to click on the name of the drive, and THEN I get the window that has the button for seeing the backed up files.

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Rich

@DigiDean wrote:
I have had a big backup going ... But when I go to my Dropbox folder, all I see is one file ...

https://www.dropbox.com/backup/all

DigiDean

The drive shows up there. Thanks.

But there it shows that the backup is Done. Whereas the counter now says it's 72% done. Why the discrepancy?

Nancy

Hey @DigiDean! Do you mind sending over a screenshot of what you see on your Backups page online vs what you see locally, so that we may have a visual?

Let me know when you’re ready.

DigiDean

Thanks very much for getting back to me, but I've solved my problem.

I finally figured out that when I click the icon, then in the box I need to click on the name of the drive, and THEN I get the window that has the button for seeing the backed up files.