Unusual data/bandwidth usage and storage

NathanHi

We currently have two laptops running Dropbox and sharing the same folder. 

 

The first laptop is a Mac running Monterey 12.4. This computer shows the shared file as being 60.15gb and using 3.6% of storage allowance. Monitoring data usage for an hour showed that dropbox used approximately 2.2mB

 

The second laptop is a running Windows 10 Pro, This computer shows the shared file as being 54gb and using 7.2% of storage allowance. Monitoring data usage for an hour showed that dropbox used approximate 1.8gb of data

 

Neither computer was accessing files, adding or removing files etc while we were checking all of this

 

If both laptops are sharing the same folder, both have the same storage allowance and have the same sharing settings, both set to files available offline why are there such large differences.

 

In particular why does the Windows computer transfer such large amounts of data.

 

Thanks

Hannah

Hey @NathanHi, thanks for reaching out to the Dropbox Community.

 

Firstly, I wanted to ask you if these two computers are both connected to the same Dropbox account or if this is a shared folder, shared between two different accounts.

 

What's the sync status and version of the Dropbox app on both computers?

 

You can hover over the Dropbox icon, to see this info.

 

Let me know what you find and we'll go from there.