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Can't install Capture

Capture won't download using Microsoft Store (it just closes my browser). When I used the download for Windows, it shows that a download was successful but I can't find the file, either by right clicking to see the folder location or by directly clicking on the download, but if I do that it just closes my browser. I'd like to try Capture but I don't see how to do it!

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Dropbox Capture

Accepted answers

Jay

Hi @LifStr, thanks for bringing this to our attention.

Does your device meet the requirements to install the Capture app?

This will help me to assist further!

All comments

Jay

Hi @LifStr, thanks for bringing this to our attention.

Does your device meet the requirements to install the Capture app?

This will help me to assist further!

LifStrand

I have Windows 10 on this computer.

I restarted the computer after first encountering the problem.

I am using Chrome browser, up to date.

I have restarted and finally shut down in an attempt to deal with the browser closing issue.

I couldn't use the Windows Recent Downloads to install it -- since every time I tried it, it closed my browser -- so I had to somehow find the installer, which didn't show up in any Windows Explorer or Everything searches.

I found it using the Start search box. I finally successfully installed it. A lot of work!

Jay

Glad to hear that you were able to install the app in the end.

Enjoy your week!