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Trying to install the desktop app on Linux Mint but I'm getting a pop-up error.

I have a brand new installation of Mint I'm trying to install Dropbox. I have Dropbox running on 2 other machines. I downloaded dropbox_2022_12_05_amd64.deb. When I try to run the install I get a pop-up window that says "Error Dependency is not satisfied libgtk-4-1 (>= 4.8.0)". I installed libgtk-4-1, but still get the same pop-up. How do I proceed?

Thanks - JR

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Walter

Hey @John Row, sorry to hear you're having issues with this.

Did you make sure your device meets the minimum requirements as outlined here?

Also, are you installing it from this page or this one perhaps?

Any additional information or screenshots are more than welcome!

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Walter

Hey @John Row, sorry to hear you're having issues with this.

Did you make sure your device meets the minimum requirements as outlined here?

Also, are you installing it from this page or this one perhaps?

Any additional information or screenshots are more than welcome!

John Row

Walter,

Thankyou. I downloaded the Linux 64bit. Untared it, now what? When I Googled "how to install dropbox", this page didn't come up. Now how do I actually install it? I'm sure the instructions are out there somewhere, I've just not been lucky enough to bump into the right page.

John Row

Thanks again. I finally bumped into the correct web page and got Dropbox insstalled.

TheOmnisis

Hi John - I'm having trouble getting Dropbox installed on my Mint installation - any help you can pass my way would be very much appreciated.

Thanks

Brian

Walter

Hey @TheOmnisis - did you make sure your device meets the minimum requirements for the install per this page?

TheOmnisis

Yeah..... I've managed to now get the package installed. I'm now tripping up getting the files transferred from the Windows file system across ..says the Linux partition isnt ext4, which it clearly is.....

Walter

Could you send us a screenshot of the exact message you're getting so that we can have a visual too @TheOmnisis?

Здравко

@TheOmnisis wrote:
..says the Linux partition isnt ext4, which it clearly is.....

Hi @TheOmnisis,

For an easy way to check what partition/FS type is in use, you can run following in your terminal:

stat -f ~

Is the result expected? 😉 If you have difficulties understand it, post the result (or screenshot) here.

Hope this helps.

PS: You may need to tune the path used if you have changed your Dropbox folder path and it's no more the default one.

TheOmnisis

All fixed 🙂