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Mac Finder asks for password each time I rename a file or move a folder in Dropbox

Each time I try to rename a file or move a file or folder within my Dropbox folders (synced on my Mac), I need to enter my Mac password or use touchID. This never happened before. Can anyone help? I don't want to be prompted for a PW each time! Thanks!

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pabloago78

Never mind, I uninstalled it again, deleted all the files that were stored locally and re-installed again and it seems to be working just fine now. Thanks anyway!

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Walter

Hey there @pabloago78, sorry to hear you're having issues with this.

May I ask if you installed the Dropbox desktop app with admin rights on your computer?

If you did, can you confirm that you'be tried these steps to grant Dropbox full disk access as well?

Keep us posted, Pablo.

pabloago78

Hi Walter,

thanks for your reply.

Yes, I did install the app with admin rights and have followed those steps to grant Dropbox full disk access.

I also just tried uninstalling and re-installing the app and still have the same issue. Although in the instructions on how to install Dropbox app, at some point they mention I would need to grant access to Keychain but I was not prompted to do so. Is there anything I can do after installing? Maybe this is causing the issue? thanks!

pabloago78

Never mind, I uninstalled it again, deleted all the files that were stored locally and re-installed again and it seems to be working just fine now. Thanks anyway!

Hannah

Thanks for keeping us updated, @pabloago78!

I'm happy to see that your issue was resolved and if you need anything else, don't hesitate to let us know.

Have a great day!

skillet

Apply to enclosed items did not do anything for me and I have restarted my computer not sure why this is happening for all my files rather odd.

Walter

Hey @skillet, sorry to hear you're having issues with this.

Did you install the Dropbox desktop app with admin rights on your computer in the first place?

If you did, can you confirm that you've also tried these steps to grant Dropbox full disk access as well?

skillet

Yes I have done all those things and even checked and unchecked those boxes in System preferences for Accesablity and Full Disk Access. I have uninstalled dropbox and reinstalled. I tried duplicating files and had to type in my admin password, then when it was duplicated when I tried to delete the file I got the error The operation can’t be completed because “03 Family Stuff copy.scriv” needs to be downloaded. It was created locally on my desktop and there is no icon or anything that shows it needs to be downloaded. It is a small file I waited a while and still get the same error message.

Jay

HI @skillet, have you tried marking the file as available offline by right clicking it and choosing that option, as it sound like the file is on the site?