Hi,
I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. What I tried so far:
- Restarting the app as well the PC
- Reinstalling the app
- Disabling firewall
- Closing the processes (there are usually 7 of them running at the same time...?)
- Fix permissions, Fix hardlinks options
- Selective synching only one small folder (just a few files, not big ones)
- Save hard drive space setting Off, new files Available offline
...but still no change - no files are downloaded. Then I tried placing a small txt file in the Dropbox folder, and it's not uploading either.
The only indication of a problem I see is a note in the app saying "Dropbox is experiencing some issues. Before opening online-only files and folders, right-click and choose Make available offline." - but I don't see any files in the folder, so can't right-click anything...
How can I find out more about what the problem is? Or is there anything I haven't tried yet? Thanks!
