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Uploading photos

How. Can I control the photos that Dropbox offers when I ask to upload on my phone. It has picked utterly randomly, repeated, lost any chronology and is showing deleted files. What is worse is that other apps are now showing the same selection! Help please!

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Accepted answers

Jay

Thanks for the info, currently, it isn't possible to specify which folder you want to upload from, as the mobile app detects all images on your device.

As a workaround, you could try uploading via the Android file file system by choosing the images you want, and then using the send/share button on your OS choose the option 'Add to Dropbox'.

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Nancy

Welcome aboard the forum, @Franb1!

Can you provide a few more details on this? Are you using camera uploads to automatically add your photos to your Dropbox account, by any chance? Or are you having an issue when trying to download photos to your mobile device instead?

Any screenshots that you can upload of what you see on your end are much appreciated.

Keep me posted.

Franb1

I asked for manual upload. This is when I click on upload and on files wanting to find a specific image in my phone. Hopeless task. The auto load has obliterated any semblance of structure in my photos. I don't seem able to opt out of this. In Instagram this is gallery, and is equally arbitrary and utterly useless, but at least I can opt for Camera, or Google photos or down loads etc. On the laptop it is only offering the internal picture storage , so I would have to download, file, open Dropbox, upload to get access. Thought it was meant to be easy.

Franb1

Ps. How do I stop getting notifications for badges and patronising stickers. My primary school days are long ago, and I wasn't impressed then either!

Jay

Hi @Franb1, we appreciate your comments about uploading files in the mobile app.

We take all feedback into consideration when improving the service.

Franb1

Thank you for the appreciation but a solution would be appreciated too. It is making Dropbox unusable.
So far I have found a block of nine photographs, all exactly the same, photographs form other people that I have received in WhatsApp but never saved in any file, one random guy's profile pic, deleted photos, etc And now it is putting the photos I posted on Instagram for my job on the top of the list. I posted and then deleted the photos from my files to reduce clutter and yet here they are!! Unwelcome and obsolete!. I intended to use Dropbox for my personal textile art business but ..... Could you work with a system that does this?

Hannah

Hey @Franb1, are you using an Android or iOS device?

And are you on the most recent version of both your OS and the Dropbox app?

Franb1

App was downloaded that morning! not sure about OS. But is only having internal access to files on the laptop also 'normal'?

Franb1

Android

Hannah

Would you mind clarifying what you mean by "is only having internal access to files on the laptop also 'normal'?"?

Also, can you send us a screenshot showing the issue, to help us get a visual?

If you can describe the steps you're following to upload the photos, I'd really appreciate it as well.

Franb1

Hi Hannah. The issue on the phone is selecting which photo to upload. I have opened the app and pressed upload button. The screen then opens offering pics to choose from it the choices made of what to offer that is the huge problem. I don't know what use a screenshot will be, they look like viable photos unless you know which have been deleted, which are unwanted intrusions from WhatsApp, and have a rough idea of the dates they were taken... I presume there was a reason for this random ordering, but I have to scroll through screens of rubbish before finding one photo I hoped to upload. And it turns out to be a thumbnail ( not that I have made any) any completely useless .
Laptop - I was hoping to get the photos to share from my Google photos but the only option offered is internally saved files from my hard drive.
Ps. Have how to turn off stupid stickers but only after been given a talkative badge. Talk about inappropriate!

Jay

Hi @Franb1, has the behavior changed from you used to have in the Android app? Were you able to previously select which albums on your phone you wanted to upload from?

Franb1

Not used previously on phone. His is the only app I have found that behaves in this way . Instrgram has followed Dropbox's lead in the "gallery" selection but also allows me bypass it to pick from folders in the phone such as camera, Google photos, downloads etc.

Jay

Thanks for the info, currently, it isn't possible to specify which folder you want to upload from, as the mobile app detects all images on your device.

As a workaround, you could try uploading via the Android file file system by choosing the images you want, and then using the send/share button on your OS choose the option 'Add to Dropbox'.

Franb1

Thank you, as a work around that is direct and useful! Just tried it out. I could have coped with the other if it been honestly a take from my phone's files. Why did prioritise other people's WhatsApps, random profile picture, multiple repetitions over photos I have taken and then muddle them up in a chaotic mess? Who ever set that up as a good thing was sadly mistaken.
But thank you for the response , at least I can use the system now

Jay

No worries, glad to have helped out a little!

Franb1

I see this has been accepted as a solution. What we arrived at was an evasion of the problem. It still remains that what has happened renders a major part of your product US. The cross contamination with the Instagram and now Facebook feeds is more than a headache, it has cost a week's worth of preparation taking photos ready and lined up to post, loss of organisation in the files and more. I sincerely regret going anywhere near Dropbox. This not solved. No one has explained why this happened or how to undo the damage done, the time wasted, and the carnage arising from it I can see having a major impact over the next weeks, possibly months, may be further. Just who the hell thinks Instagram THUMBNAILS are what anyone would sign up to save?