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Photo Location Information in Android App

When viewing photos it is possible to look at a subset of the 'Exif' data associated with a photo by clicking on the appropriate symbol (ⓘ in the Android App).

The Android version shows the location (GPS) data. However, this appears to be wrong and in some cases, nonsensical. As an example, one photo is reported to have Latitude 108.035 N, Longitude 21.2805 E. Windows file properties and other apps report the correct location (approx. geo:51.951 N,1.348 E). Obviously 108N does not exist in the real world!

Anyone know what is wrong with Dropbox?

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Nancy

Welcome aboard the Community, @Andy50.

Can you let me know what’s the app version of the Dropbox app you’re using on your Android device?

When did you notice this issue in the first place?

Keep me posted for more updates!

Andy50

Thanks for your reply. The Android app version is showing as 322.2.4 - on both a phone and a recently acquired tablet. The issue applies to both devices.

I noticed the problem yesterday when reviewing photos on the tablet where the information 'button' is more visible.

A screen-shot of the information panel (from the phone) is attached as is the relevant portion of the Windows file properties from a PC.

Dropbox reports very different locations for photos taken within a short distance of one another which makes me think it is referencing an incorrect element of the EXIF data.

Another point to note is the presentation of the exposure time. Conventionally, photographers use reciprocal values - i.e. 0.0015625 sec is usually shown as 1/640 sec. I can provide more examples if that help though generally I would not want to post location data in a public forum. The photo referenced below was taken in England and the Windows location data is correct.

2023-04-10 22.20.29.jpg

Screenshot 2023-04-11 092751.jpg

Nancy

Thanks for the screenshots, @Andy50! I’ve removed your location data due to security reasons.

Can you let me know if you see the same thing on the Dropbox website or just the mobile app?

Andy50

In the desktop version (Firefox browser), photo information does not contain the location data as illustrated below. A point I noticed was that the date information displayed depended on the language rather than the desired date format in 'Settings/Preferences'. Initially the dates were showing as mm/dd/yyyy format despite the setting being dd/mm/yyyy. Changing the language to English (UK) rather than the default English (US) did change the date format. (I had no reason to look at settings before!) Also, I cannot work out why the 'Tags' field disappeared.

Nancy

Thanks for the additional info (and the screenshot)!

Is it OK if we log a ticket for you in this case, and check this further?

Andy50

Of course it is OK to log it and investigate. Thanks for your help.

Jay

Hi @Andy50, I've sent you an email, please could you reply to it when you get a chance!