Setup:
Our office has a server. A physical one, on our local network.
We have users on machines on our local network.
We have 3 remote fulltime staff.
Our office server is the only machine on the network with Dropbox installed.
Problems:
We use Photoshop and 3ds Max. We save big files. Between 2gig and 15gig files are common. ALL files are on server, not on local machines.
Error 1: Save file. Within a few minutes save file (not rename, just hit save). Error shows user does not have permission to save file. Open windows location. Cant see file. Cant delete. Can see a temp file (format is program dependent). Solution is to 'save-as' and rename file from within app (PS or Max). This creates alot of bloat and lots of versions of the same file.
Error 2: Related to error 1. Delete files in windows. Files repopulate, they just re-appear. But we cant open them.
Hypothesis: we have a registry on DB that is overriding windows registry. So when we try and save over a file that was recently saved, there is a conflict. This would hold given error 2; that the files deleted reappear. Given time they re-delete properly.
Its a problem, not just a nuisance. Our file naming convention is consistent all through our production pipeline, so as 3ds Max is the beginning step, it has a knock-on effect through a whole project. I think this problem started about 2 months ago, was a slick solution before that.
Any help much appreciated.
