Hey @JuanaM, sorry to hear you're having issues with this.
May I ask if you're trying to install the Dropbox for S mode on Windows or the regular desktop app?
Hey @Hillsgolfer, thanks for bringing this to our attention.
Are you trying to install the Dropbox client directly from our website or the S mode version of Dropbox?
And is it failing during the downloading process or the installation process?
Are you getting any error messages?
Keep me posted.
@Hannah I’m trying to download from the Microsoft store. It gets all the way to 18 out of 19MB and stops and says. There has been an error. Retry.
Thanks for the update here.
Have you restarted the device at all, to see if that helps?
Hi @Hillsgolfer, what is the OS that the device uses?
If you try this link, are you able to download the stable version of our app?
@Megan @Hannah So far so good. I used the link Megan sent to download from the website. So far it looks as if everything is working. I'll know more once I start inputting data into my ARM system from GDM. Thank you. I will let you know and accept solution soon.
I am having the same issue with my new Surface Pro x, can I get that link that will make it work. I subscribed to dropbox specifically because I was getting this new computer.
Many thanks to anyone who can help.
I installed the S version from the windows store but it would not transfer data onto an app I need on the surface pro. So I uninstalled that and tried to download the standard version.
Hey @JuanaM!
Were you able to download and install the desktop app via this link or are you still experiencing issues?
When I downloaded the provided link it said that it was not compatible with this device. I just retried it. Same.
Hi there, @JuanaM.
Can you check that your device has all the correct system requirements for the Dropbox app to be installed?
