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Getting an error (5XX) on the website

CHCLS

Hello DropBox,

Currently receiving Error (5XX). How long does it generally take to resolve this?

Thank you!

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Closed - Not for right now

Accepted answers

Rich

All clear! All systems are operational once again.

https://status.dropbox.com/

All comments

J and the J

Hi there

I tried a few times to login to Dropbox, but I keep receiving an error message: "Error 5xx". I also tried with my phone and can't access at all. Does anyone know what that could cause?

jallen1

same thing - just minutes ago

ExcentricVic

Having the same issue.

Martika45

Same issue

CMPce

I am trying to log in through my web browser (Chrome) on a Mac and keep getting this error:

Error (5xx)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

Any ideas how to resolve this? Another coworker is having the same issues on a PC. Is this on our end, or Dropbox? When I check https://status.dropbox.com/, everything looks ok.

Benoit R.4

Dropbox is down 😞

freyon88

same issue

catWithoutAnUmbrella

same here, really cute error, but now I cannot search my documents, which would be urgent. How long this might take?

MHowe

Anyone seeing this same issue? can't get dropbox to open. Fails.

Bredagh123

same

imagegrafix

Same does anyone have any idea on when I will be able to access my files???

jallen1

happening in our office as well

dandle-candle

Getting error message whilst trying to log in: Error 5xx

Horus180

Same Issue looks like website is down.😞

garytrichter

same!

MyUSACorporation

Same on our end

JellyBelly2023

Same issue. So since there are so many with the same problem, the whole dropbox site must be down 😞

TimDogg

Same on all browsers but Android phone seems fine.

gant

Same here. The bot was worthless when trying to get help, too.

lbateman

I seem to be getting a 5XX error. Trying to review work from my team but saying there's a server error. Wanted to report it to Dropbox. Didn't know if there is a place to track when this issue will be resolved. Thank you.