i cant sign up for a free trial because the dropdown wont allow me to select 'area code' and it wont let me click the CTA unless i select an area code. Tried in chrome and firebox and wont wont work
Hey guys!
Thanks for your patience here. It seems our team is aware and actively working towards a fix.
We'll update this thread once we have more news. Thanks!
Same as every one else no area code options for any state I've tried. Tried from multiple browsers on multiple devices.
May a ticket/email be opened and sent to me as well please?
Hey @wildman4, I just did.
Feel free to check your emails, and I'll see you there!
Yes - please do. I am unable to sign up to receive a fax number.
@wildman4, can we log a ticket for you too and check this further?
This is still not working for me either. I already have a Hello Fax account (currently not subscribing). I am trying to re-subscribe and I cannot select an Area Code from the drop down.
Please correct and/or advise.
Hi @lavenadita, I hope you're doing well!
I just sent you an email, and we'll take it from there.
Thanks!
Hi, I am currently experiencing this issue as well even after going through all the troubleshooting steps as mentioned above.
If you're still going through this, I'd be happy to reach out internally, in order for us to have a closer look into it @ddsss25.
Would that be okay?
I was trying to sign up for hellofax which i guess is now dropbox fax..?
Yes, as mentioned. i tried different computers w/ different web browsers.
Hey there, @ddsss25, let's jump right into this!
Have you also tried the troubleshooting steps mentioned throughout this thread, such as switching to a different browser?
Also, just to make sure we're on the same page, do you wish to purchase a Dropbox Fax plan, or a Dropbox plan?
Keep me posted, and we'll take it from there!
I have the same problem. tried multiple computers all the same thing. Strange enough i'm from california too.
Hey @BlakeL & @jujumui, are you still having issues with this.
If so, please let us know here and we'll reach out via email to investigate further.
what a massive fail, literally can't sign up for a service even if you wanted to LOL
Tried multiple browsers, incognito, etc. Still no luck
Hi @BlakeL, could you try a different browser to see if this helps?
Experiencing the same. Tried in incognito and still no luck. Trying to sign up for the Small Business plan and cant get it to work!
Hi @jujumui and @TheSorryGuy, I’m sorry to hear you’re having this issue.
Have both of you tried an incognito window, as well? Do you keep experiencing the same behavior?
Let me know, and we’ll take it from there.
I am having the same problem. Hope this gets fixed soon!
