I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
For the record the promised extra Gig was finally credited to my account.
Hi @Larry Sessions
Thats not an offer I've seen mentioned anywhere before. Do you have a copy of it? Where was it?
Actually I've just seen a few people mention it online - usually there is a clause in promo space that www.dropbox.com/gs has to be completed, have you done that yet?
Actually I filled those out some time back. Now they are all crossed out when I check, so I assume that there's nothing more to do.
Unfortunately I don't have the message. I don't think it was emailed to me, but rather appeared as a popup when I visited the Dropbox webpage.
Hello there,I got a message to sign up for Dropbox passwords and get free 1 gb additional storage. I chose to sign up but unfortunately no storage has been added to my Dropbox account.Any help?
Hey @MohamedAlabady, thanks for bringing this to our attention.
Was this an email that you received, or just a prompt/pop-up notification?
Do you have a screenshot or remember what it said exactly, so I can look into it?
Thanks!
Hi there, I have also received this offer and signed up for Passwords, but the additional space was not credited to my account. Can someone please look into this?
Hey @pavel8, thanks for joining the discussion here.
Could you clarify if this was an email you received or a pop-up notification within the Dropbox app?
If you happen to have a screenshot of it, feel free to send it along.
Although this was slow in coming, I did eventualy receive the extra 1 Gig in my Dropbox. Don't remember where the offer came from, but I think it was an email. In any event, it was legit.
I think it was an email and I *did* eventually get the offered 1 gig. It was just slow in coming.
Hi There, thank you for your quick reply. This was a pop-up on Dropbox.com - who can I contact about this promotion now that I signed up for Dropbox Passwords?
Since I finally received the promised 1 gig extra space, I consider this question closed to my satisfaction.
Hey @pavel8, would it be OK if I send you an email to have a further look internally?
Yes, that would be best, thank you
Hey @pavel8!
I’ve just opened a ticket for you. When possible, please reply back to it, and we’ll check this together.
Thanks.
Hey Hannah,
I was away for a while but I checked now and I got the 1 GB as you promised.
Thanks for your help.
Dear All, greetings.
Today I loged in to my Dropbox account and received a pop up notification in browser to install DropBox Password for 1 extra Gig of storage.
I confirmed the proposal I was redirected at the following link:
[Removed as per Community Guidelines]
After installing the chrome extension I haven't received the extra 1 gig as was promissed.
I started to Google this case and discovered current topic with the same problem users faced.
I dont have any screenshot, but I am sure you can tack it from your side.
Thank you and please have a nice day!
Hi @azzzimut!
Can we send you an email to the email address that’s tied to your forum profile here?
We’ll be able to see more details, this way.
Dear @Nancy
Please feel free to e-mail me. This e-mail is the same as I use to login to my dropbox account.
also have the same problem. it was a popup with 1gb, no screenshot( after downloading and installing nothing happened.
I’ve just logged you a ticket @azzzimut, so please reply back to it, and we’ll check this further.
Hi @procopcfc!
Did you also check your linked to Dropbox email address (including your spam folder) and there’s no sign of the promotion?
Hi @procopcfc, I just sent you an email, in order for us to have a closer look into this.
Cheers!
Dear @Nancy and The Team,
Thank you so much for your time and assistance.
1Gb was added to my drive as promissed. You are the BEST!
Awesome news @azzzimut!
Have a lovely weekend ahead,enjoy! 😎
Hi All,
I also signed up for the Dropbox Password through a pop up notification with the extra 1gb storage after I logged in to my account. and I actually did get an email from Dropbox notifying me that I have connected the Dropbox Password Extension with my account. However, I still haven't received the extra 1gb storage. Can someone please help?
Hi @simbashen, have you completed the Get Started steps on your account?
Could you try waiting 24 hours to see if the quota will get added to your account later?
Hi Jay,
I just completed all the steps. Will see what happens after 24 hours. Thanks for your help!
Hi @Jay ,
Unfortunately, my Dropbox storage is still the same after about 48 hours.
