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Dropbox says full but I have deleted everything, uninstalled app, etc.

hoho1

I upgraded briefly from the free 2GB but felt $12/mth was too steep and Smugmug better for photos so I discontinued. Then I deleted all the files in Dropbox, including those in the Deleted Files folder. I got myself removed from shared folders. I deleted the dropbox cache. I even uninstalled the app on my PC. But I still get the message that Dropbox is full and I can't upload photos off my iphone to it. (I used to upload photos in batches to dropbox, deleting them from Dropbox as soon as they were backed up on my PC ****** drive.) Please help! I am about to stop using dropbox forever.

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Accepted answers

hoho1

Yes. I deleted everything--though I had missed one folder within a folder that had a lot. After deleting that, the next day I finally stopped seeing the Dropbox is full message. So all is well for the moment. Thanks for replying.

All comments

Mark

Hi @hoho1

Can I just confirm that you have nothing at all at www.dropbox.com/home ?

Jay

Hi @hoho1, thanks for bringing this to our attention.

Do you have any Dropbox Backups currently stored on the site?

Could you attach a screenshot showing what you see on this page?

This will help me to assist further!

hoho1

Loy1

hoho1, I have same problem as you. After deleting much, it still says my dropbox is full. I get into Delete box and find the deleted items all there. And I can't find any button to clear all the Delete box items.

Mark

@Loy1 - deleted items dont use up quota so its not worth deleting them.

Are you seeing anything at www.dropbox.com/home ?