I paid for 2tb dropbox account but now I can’t backup my live photos, i took dropbox because of online-only option but why live photos is ignored? I believe its a important future
Hi @mtkrimi, thanks for posting today.
It is possible to upload Live Photos by enabling that option in the Videos section of the camera upload settings.
If you need any further assistance, please let me know!
There is no option for enabling Live Photo uploads in the video section (there is a single slider) of iOS version 294.2.2
My Live Photos are not working and I’d like to know how to enable this?
Hey @oldmax, if you go to the camera uploads settings and tap on 'upload from', do you not see 'live photos' as an option?
There is a slider for Live Photos under the Smart Albums section but that turns off the slider for my Camera Roll.
The problem isn’t getting the picture to upload, the problem is when the Live Photo does upload it is not longer a Live Photo.
I have manually uploaded the picture and allowed it to sync and both scenarios result in a static photo not a Live Photo.
Hi @oldmax, could you attach a screenshot of what you're seeing on the camera uploads > videos option?
@Jay @Hannah Live Photos are still not viewable. Any suggestions?
i am having the exact same issue. live photos back up, but when saved and then re-viewed, they are only static photos. can they be backed up as live photos?
Hi @Starseed, thanks for sharing your thoughts on this.
Your feedback has been noted in our system - please let us know if you have anything else to add.
